Suncoast Car Rentals providing cheap Gold Coast Car Rental, Car Hire Gold Coast Airport, Brisbane, Coolangatta, Surfers Paradise & Queensland

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Terms And Conditions

RATES
Our rates includes standard Loss or Damage Cover, unlimited klm, registration recovery fees. Petrol is the responsibility of the hirer. Our rates change occasionally however once you have booked your vehicle the rates on your booking are guaranteed.
LOSS OR DAMAGE COVER
STANDARD COVER
Standard Loss or Damage cover is included free in our rates. Standard Cover covers Multi vehicle accidents, third party damage, theft and tyres and windscreen damage. A damage liability is payable in the event of loss or damage arising from any of these events. Example $2750 for most sedans. Not covered however is single vehicle damage or hail damage. This is only covered with Premium Cover. Sufficient funds must be available on the cardholders credit card at the time of rental to cover the Damage Liability Fee.
LIABILITY REDUCTION WAIVER (LRW)
The Liability Reduction Waiver provides cover with a reduced Liability which covers Multi vehicle accidents, third party damage, theft and tyres and windscreen damage. A damage liability is payable in the event of loss or damage arising from any of these events. Example $300 for most sedans. Not covered however is single vehicle damage or hail damage. This is only covered with Premium Cover. Sufficient funds must be available on the cardholders credit card at the time of rental to cover the Damage Liability Fee.
PREMIUM LIABILITY REDUCTION (PLR)
The Premium Liability Reduction Waiver (PLR) is a premium damage cover which offers zero liability in the event of Multi vehicle accidents, third party damage, theft of vehicle, tyres, windscreen damage, single vehicle damage and hail. Total peace of mind. The Toyota Hiace 12 seater vans however do not have a zero liability and are still subject to a small damage liability.
BOND / DEPOSIT / PAYMENT OF CHARGES
Payment is not required until the day of pick up, however payment can be made prior to your rental if you wish please contact office if required. No deposit is payable in the event you have selected a zero excess option, however a credit card in the name of the hirer is still required for security reasons. If the damage cover option you have selected has an excess then we require to pre authorize the excess at the time of rental on the nominated credit card. If your rental is longer than 30 days then we charge the excess as a deposit and then refund it back after your rental has returned subject to there being no loss or damage. Generally it takes about 7 days to receive your deposit back depending on which bank you use. If you have travel insurance and have selected a damage cover option with an excess then in the event of loss or damage you must pay us the excess amount and then claim it back of your travel insurance. The Cardholder must be present at time of rental. We accept Visa, MasterCard, Eftpos card, cash or direct bank transfer . We do not accept Amex or Dinners card. If you are paying by Eftpos card, cash or direct bank transfer we require that you take out our Premium Liability Reduction option.
KILOMETRES
Unlimited KLM are provided with all our vehicles subject to usage within the area of use.
TOLLS
If you`re planning on using one of the 6 toll and bridge roads during your rental period the best option is to set up a road pass with Linkt, go to www.linkt.com.au/brisbane/accounts-and-passes/buy-a-pass, enter the dates and time you will have your rental vehicle ( I recommend putting an extra hr on your return time in case you`re a little late returning your vehicle and travel through a toll on your return to the depot). You can back date your online pass to up to 3 days after your first date of travel through a toll. If you already have a Linkt account simply add the licence plate of your rental vehicle to your Linkt account with a start and end date. Any toll travel in this time will be applied to your account. Please make sure you arrange your tolls to avoid any toll notices. If we receive any unpaid toll notices there is a none refundable administration fee of $15- $30 charged to your account, which covers the cost of nominating the driver in charge of the vehicle at the time the tolls were incurred.
DRIVERS LICENCES
All hirers must have a full current drivers license which may be from any state in Australian, Overseas domestic or International.
MINIMUM / MAXIMUM AGE
Minimum age for rental is 21 years, the maximum is 75 years. Drivers aged between 21-25 are not permitted to drive some categories of vehicles and a surcharge and higher damage liability may apply.
AREA OF USE OF VEHICLES
Most vehicles are required to be used within a 250-400 Klm radius. Rentals outside this area can be organized but must be approved prior to the rental and a surcharge may apply. All vehicles are for on road use only.

Area Of Use Map
HOTEL / MOTEL DELIVERIES
Pick up from your Hotel, Motel. Residential or Business address is provided and is subject to a minimum rental period and/or a small fee.
GOLD COAST AIRPORT DELIVERIES
We offer a meet and greet service at both the Domestic and International terminals, We provide a free shuttle bus pick up and drop off service from the terminals to our office only a few minutes drive. Upon collection of your bags make your way to the meeting point at the international end of the terminal outside at the shuttle bus meeting point and call 1800241622 or 0430461778
BRISBANE AIRPORTS DELIVERIES
We offer a meet and greet service at both the Domestic and International terminals, We provide a free shuttle bus pick up and drop off service from the terminals to our office only a few minutes drive. Simply call 0430008220 on your arrival. We operate all hours. Our regular office hours are 6.30 AM till 9 PM. After hours rentals or returns are available and subject to additional charges.
BRISBANE CITY DELIVERIES
We offer a shuttle bus pick up and drop off service within the Brisbane metropolitan area to our office located near the airport. We will collect you from your location and return you to our office to collect the vehicle and drop you back on return. We operate all hours. Our regular office hours are 6.30 AM till 9 PM. After hours rentals or returns are available and subject to additional charges.
BABY SEATS, BOOSTER SEATS AND GPS NAVIGATION UNITS
A good selection of approved reversible baby seats and booster seats available for children of all ages. The rates for baby capsules or baby seats is $4.40 per day with a maximum of $33 per rental or for booster seats $4.40 per day with a maximum of $33 per rental. From March 2010 Queensland law will require all children under the age of 7 to sit in an approved car restraint. GPS NAVIGATION UNITS are available for rent at $4.40 per day with a maximum of $33 per rental.
For more information on choosing the correct restraint for your child please see QLD Transport Website
CANCELLATION POLICY
No cancellation fee shall be payable provided you give us more than 7 days notice prior to your arrival. Cancellation fee apply as follows
24 hours - 7 days - $100 cancellation fee (This fee will be held as a credit for future rental)
Within 24 hours or fail to arrive / collect vehicle - up to the full amount of the rental.